Macos Can%27t Repair The Disk My Passport

 

Dec 21, 2020 • Filed to: Answer Hard Drive Problems • Proven solutions

You may need to repair or reformatt the disk using Disk Utility.” This message has also appeared: “Mac OS X can’t repair the disk My Passport Studio. You can still open or copy files on the disk, but you can’t save changes to files on the disk. Back up the disk and reformatt it. In Mac there are several errors which is difficult to cumbersome whenever they encounter and “Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.”. Here is how to run First Aid on your Mac to repair the unreadable WD My Passport: Step 1: Open Disk Utility from your /Applications/Utilities folder. Step 2: Select the unreadable WD My Passport in the left side bar. Step 3: Select the 'First Aid' tab. If Disk Utility tells you the disk is about to fail, back up your data and replace the disk. This is what the message say when the disk loads: “MAC OS X can’t repair “My Passpot” You can still open or copy files on the disk, but you can’t save changes to files on the disk. Back up the disk and reformat it.”. In the main interface of disk management, you need to choose WD my passport Ultra drive. Step 3: After that, right-click it and choose the option of Change drive letter and path. Step 4: Choose the option 'Add' to add a new drive letter for the USB drive.

Q: How to fix WD my passport Ultra not detected?

I am a frequent user OF WD my passport ultra. There is an issue with my WD My Passport Ultra from the past few days, whenever I try connecting it to my computer it is not detected by my system. The WD external hard drive simply doe does not show on the computer. I don't know the cause of the issue, but it is disturbing me. I am lacking in many things because I have really important stuff saved in my passport Ultra and want to open is as soon as possible. I'm using windows 10, if there are any solutions to solve wd my passport not showing up in windows 10, I surely want to know.'

Yes, surely this issue is devastating as people all around the world use wd my passport Ultra frequently. People have really important content saved in these drives. Encountering this issue could just put a break to their running work. The issue might have several reasons but there is no need to be tensed in this situation. The causes may be numerous but concerning that solutions are also there. In this guide, multiple solutions are present which are user friendly and can easily be tried. However, you will have an overview of WD my passport Ultra before we proceed to the solutions.

Part 1: Overview of WD My Passport Ultra

To understand the methods properly you must have a briefing about WD my passport ultra. It surely helps you in properly executing all the methods given in the guide below. WD My Passport Ultra is a kind of external hard drive. The main unique factor in this hard drive is that it contains a large capacity and a very distinctive design. There are particularly three kinds of capacities for WD My Passport Ultra. It comes in very big capacity, like 1 terabyte, 2 terabytes, and 4 terabytes. You can store any type of data like doc files, photos, videos, music, and many more. The WD My Passport Ultra is surely attractive when it comes to its features.

This drive is easily available to be formatted for multiple operating systems like Windows 10, Windows 8.1, Windows 7. These are the most commonly used operating systems in this time of the century. The drive comes in 3 years limited warranty which gives you a lot of relief. In case, you find any issue, you can certainly replace it. Thousands of people around the world use this WD My Passport Ultra for their sacred purposes.

Part 2: How to fix WD my passport Ultra not detected

You surely are aware of all the features which WD my passport Ultra attains. Now, it is time for you to go through the actual methods to resolve your issue of WD my passport Ultra not detected. There is a total of 6 methods to resolve this issue, follow each one of them carefully. Every method contains distinctive steps, make sure you follow the one which suits your situation the most;

Method 1: Plug it to another USB port

In situations where you are unable to detect your hard drive. The first and finest method to resolve the issue is to plug it to another USB port. You may think that your drive is problematic but mostly it's the port which has the issues, you can solve the issue by following these steps;

Step 1: take out the WD my passport Ultra and then clean the other port that you want to plug it in to.

Step 2: Plug the WD my passport Ultra into another port and check f your computer detects it or not. If you are still unable to detect it, follow the next steps.

Method 2: Change USB cable

If you have already checked your USB port and all the ports are not recognizing the WD my passport Ultra, you can try changing the USB cable. In some cases, the USB cable becomes faulty and the computer becomes hesitant in recognizing the WD my passport Ultra drive. So, you can get a new USB cable to attach your hard drive with the computer. Make sure you try the USB cable with every port. Sometimes, the cable and the port both have issues, it is better to be on the safe side.

Method 3: Change drive letter with disk management

If you have checked all the hardware problems like a USB port and cable. Then, it is time for you to change the drive letter to ensure that your WD my passport Ultra is detected by the computer. You can surely use the Windows built-in tool of Disk management to tackle this problem and change the drive letter. Disk management allows the user to make several alterations when it comes to managing partitions and disks. You can use this to shrink the partition, format partition, and change drive letter as well. Follow the steps to change the drive letter and abolish this issue;

Macos

Step 1: First of all, you need to open disk management. You can either press Windows + R, input in the dialogue box, and press enter, or you can simply right-click the windows icon and select disk management.

Step 2: Now, you can assign a drive letter for the WD My Passport Ultra drive. In the main interface of disk management, you need to choose WD my passport Ultra drive.

Step 3: After that, right-click it and choose the option of Change drive letter and path.

Step 4: Choose the option 'Add' to add a new drive letter for the USB drive.

Step 5: Finally, click Ok. Once you have followed the steps, you can check if the WD my passport Ultra drive is detected or not.

Method 4: Reinstall the USB controller

The USB controller is a chip that is responsible for connecting the system with USB drives. You can review the USB controller in the device manager. If you witness a yellow exclamation mark with a universal serial bus (USB controller), you need to understand that the device driver is not properly installed. This can be an issue in your situation. To reinstall the USB controller in your windows 10, follow the steps;

Step 1: Firstly, you need to open the device manager in windows 10 by pressing windows + R, type msc in the dialogue box, and press enter. You can also right-click windows start menu and choose device manager from the given list.

Step 2: In the main interface of the device manager, you can expand the category of Universal Bus controllers.

Step 3: You can find the controller through which the external hard drive is connected.

Step 4: Once you find it, right-click on it and select Uninstall.

Step 5: Lastly, restart your computer and see if your computer recognizes WD my passport ultra.

Method 5: Update WD device driver

In many situations, the device driver needs to be updated or it has some corruption. You can try updating the WD device driver to resolve your issue. Follow the steps to update your WD device driver;

Step 1: First of all, you need to open the device manager in windows 10 by pressing windows + R, type msc in the dialogue box, and press enter. You can also right-click windows start menu and choose device manager from the given list.

Step 2: Now, you need to find the unknown device in the device manager. You can find it by expanding the disk drivers, universal serial bus controllers, and other devices.

Step 3: Once you find it, you can right-click and select properties.

Step 4: Now, update the driver by clicking the tab details and also drop-down menu and choose Hardware ids.

Step 5: right-click the first code and copy the code.

Step 6: Open your search engine, paste it, and download the drivers.

Step 7: Once downloaded, you need to right-click on the driver and choose 'Update driver'

Step 8: Now, select browse my computer from driver software and navigate to the driver you downloaded and install it.

Method 6: Run anti-virus

If you have tried all the methods and are still stuck on this problem, you can try downloading an anti-virus. You can run it and it will detect the virus on your computer and clean it, this will certainly help you.

Conclusion

There is nothing to worry about if WD my passport Ultra is not detected. You can choose the right method at the right time to solve your problem. Just make sure that you follow every method step by step.

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Everything has flaws, even the WD My Passport for Mac drive that you used for years.

It happens frequently that:

  • WD My Passport won't show up when connecting to your Mac computer
  • WD My Passport is greyed out in Disk Utility
  • WD hard drive's light is on but not working after macOS Big Sur update
  • My Passport WD external drive won't open the password application on M1 Mac
  • Mac didn't unlock the My Passport WD drive but asking for WD Drive Unlock application
  • My Passport WD becomes encrypted or unreadable on your Mac

Either way, your important data on this drive will become inaccessible and concerns you a lot.

If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.

Recover data from WD My Passport hard drive

To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery Software for Mac.

iBoysoft Data Recovery for Mac is a professional data recovery software that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc.

It's compatible with macOS Big Sur 11/Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7, on both Intel- and M1-based Macs.

Tutorial to recover data from My Passport for Mac hard drive:

Macos Can't Repair The Disk My Passport

  • 1. Download and install iBoysoft Data Recovery for Mac on Mac.
  • 2. Launch iBoysoft Data Recovery for Mac.
  • 3. Select My Passport for Mac and click 'Next' button to scan all data on this drive.
  • 4. Preview the searching results, choose files you need, and click 'Recover' to get them back.

Troubleshoot WD My Passport not showing up on Mac issue

Usually, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems could make WD My Passport not showing up.

You can do the following basic checks before go further troubleshootings.

  • Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug and slowly plug, which sometimes just works for no reason.
  • Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.
  • Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.
  • Connect the WD My Passport to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.

Macos Can't Repair The Disk My Passport For Mac

How to fix WD My Passport not showing up on Mac issue?

If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Solution 1: Check Finder Preferences

If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up.

In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.

  • 1. Go to Finder > Preferences > General tab.
  • 2. Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.
  • 3. Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport for Mac in Finder.

Solution 2: Check My Passport for Mac in Disk Utility

If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

When checking WD My Passport in Disk Utility, you could have two results:

1. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

2. Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.

  • 1. Go to Applications > Utilities > Disk Utility.
  • 2. Click 'Show All Devices' in View option at the left corner of Disk Utility.
  • 3. Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Method 2: Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive.

But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

Macos can 27t repair the disk my passport used
  • 1. Go to Disk Utility.
  • 2. Select the WD My Passport for Mac.
  • 3. Click First Aid on the top of the Disk Utility window.
  • 4. Click Done when the reparation finishes.

Solution 3: Install the Latest WD Utilities

This has been discussed a lot that Western Digital hard drives not working after Big Sur update or when connecting to an Apple Silicon M1 MacBook Air.

Typically, you'll receive a similar message as follows and you can't open or unlock your WD drive (My Passport):

If you have used WD Utilities or have created a secure password to keep others from accessing the files on the drive, you have to password unlock the drive (unless you enable auto unlock for this computer) each time you:

  1. Shut down or restart your Mac
  2. You disconnect and reconnect the WD My Passport
  3. Mac wakes up from sleep mode

And you have to unlock it with password though you have uninstalled the WD My Passport software from your Mac.

To fix that Western Digital My Passport hard drives not working or unlock (only if you know the right password) after Big Sur update, simply download, update, and install the latest WD Discovery Utilities for macOS 11 Big Sur.

If unfortunately,you can't remember the password, you can only reformat the WD drive (My Passport for Mac) to make it work again, at the expense of data loss.

Solution 4: Erase My Passport for Mac

If First Aid was unable to repair the errors in the WD My Passport, meaning the disk file system has been damaged, which is quite common, then you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

The situation is, reformatting will assign a new file system but will erase all your data on this drive as well.

After recovering data from this drive with iBoysoft Data Recovery for Mac, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss.

  • 1. Go to Disk Utility.
  • 2. Select the WD My Passport for Mac drive in the left sidebar.
  • 3. Click Erase on the top of the Disk Utility window.
  • 4. Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

Macos Can 27t Repair The Disk My Passport Will

What to do if the WD My Passport drive is not recognized/detected?

If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some hardware problems. It's better to send it to a local reparation center.

Understanding why My Passport drive not showing up on Mac

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.

  • Recent macOS update issue
  • System failure
  • Virus infection
  • Motherboard issue
  • WD My Passport drive damage or corruption

Macos Can 27t Repair The Disk My Passport Used

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to:

Macos Can 27t Repair The Disk My Passport File

  • Make sure that your WD My Passport doesn't become physically damaged.
  • Always safely and properly eject the WD My Passport for Mac drive after using it.
  • Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
  • Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).